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Ordering Information and Customer Service
For Answer to your questions Please contact us at:
Shipping & Delivery
MEDIT INC. ships all orders within Canada and the US via FEDEX 2nd day Service unless otherwise directed. All items are professionally packed to arrive undamaged. For customers that require Overnight, or next day service please call us directly to place your order, and insure that products are in stock and available for immediate shipping. International orders are shipped by FEDEX Service unless otherwise directed. It is the purchaser's responsibility to pay for all Duties and Taxes required by Customs in their home country. Customers are notified on the day their order is shipped and provided with appropriate tracking numbers. All orders are shipped FOB: 96 Sherbrook St. Winnipeg, Manitoba, Canada.
Privacy & Security
Use encryption technology to ensure the secure transmission of any personal information you provide while using meditinc.com. All transactions at our site are conducted using 128-bit Secure Sockets Layer (SSL) encryption. You can easily determine when you're sending data securely by looking at the web address (URL) in your browser window: the first few letters will change from "http" to "https" when you are transmitting information protected by SSL encryption. The "s" in "https" stands for "secure."
SSL Certificates - Secure Order Promise
For your on-line security our site is implemented with a valid 128 SSL digital certificate from RSA Data Security Inc. The SSL (secure socket layer) protocol is the web standard for encrypting communications between users and web sites. Data sent via an SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data. SSL provides businesses and consumers with the confidence that private data sent to a web site, such as credit card numbers, are kept confidential. Web server certificates are required to initialize an SSL session.
If you cancel your order BEFORE it has been shipped, MEDIT INC. please contact us for your refund information. If you cancel your order AFTER it has been shipped, the Product Return Policy Information listed applies. Orders which are refused at delivery will be assessed all of the applicable fees listed here - including the return fee, our incurred shipping fees and if applicable a 20% restocking fee.
Returns & Replacements
MEDIT INC. equipment comes with a 1 year warranty. We exchange or repair equipment if there are defects. Unused products may be returned within 14 days of delivery for a refund, minus shipping and handling. All boxes, packaging materials, and accessories must be in new, re-sellable condition or a fee equal to the cost of the damaged and/or missing item(s) will be deducted from the refunded amount. Be sure to ship any returned item in a box other than the display box of the item. No credit will be issued for damaged or missing items not reported within 24 hours of receipt of delivery.
Returns Must Be Coordinated - please contact MEDIT INC. via phone or email if you desire to return an item(s). RMA forms and numbers will be provided on a need basis. Returns Must Be Re-Packaged in Original Shipping Materials - The instrument must be returned in the original packing material. Using other packing may result to additional charges. Instruments Must Be Received in "Like New" Condition - Instruments showing marks, such as scratches and dents, etc., due to usage will have at least a 20% restocking fee deducted from the refund. All customs and/or importing charges are paid by the buyer.
Do you accept purchase orders?
Yes. Purchase orders are accepted. Terms of Net 30 are offered with approved credit. Please allow 24-72 hours for verification. Purchase orders with banking and trade references may be placed by email or be faxed to 1-888-686-8660.
Government, state and educational institutions may fax purchase orders with billing and shipping information to 1-888-686-8660. Standard terms are Net 30.
Do you accept International orders?
Yes. Payment is via wire transfer, paypal or credit card for International orders please call 1-877-613-2210 ext 704.
Payment, Pricing & Promotions
When do you charge my credit card?
Your credit card will be charged on the same day your order ships unless otherwise agreed.
Pricing is in US Dollars
On occasion discounts are available. Please call 1-877-613-2210